Uncover a wealth of knowledge within our comprehensive Drive Navigator Plus© FAQ, serving as your indispensable resource for answering a wide array of questions. Find detailed explanations on topics such as compatibility, installation, features, and much more.

Drive Navigator Plus© Devices

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Drive Navigator Plus© compatible with both Apple and Android Smartphones ?

Drive Navigator Plus© works with both Apple and Android smartphones.

For Apple devices, it supports CarPlay for iPhones starting from iPhone 5 and later models, as long as they are running at least iOS 7.1.

For Android users, the smartphone should run Android 8.0 Oreo or higher to ensure compatibility with Android Auto.

Will Drive Navigator Plus© work with my vehicle ?

The key factor for compatibility is having a power source such as a cigarette lighter socket to power the Drive Navigator Plus© device. If your car has this, the Drive Navigator Plus© can is compatible with your vehicle.

The system is designed to be compatible with Drive Navigator Plus© a wide range of vehicles, especially those that may not have built-in advanced car features such as Apple CarPlay or Android Auto.

It's suitable for both older and newer vehicles as it does not require any complex integration with the car's onboard computer systems.

The device is also versatile when it comes to connectivity, offering options such as Bluetooth and AUX to interface with your car's audio system.

Does Drive Navigator Plus© automatically power on/off with my vehicle ?

Drive Navigator Plus© devices activate upon connection to your vehicle's power source. Should your car's cigarette lighter socket be linked to the ignition, Drive Navigator Plus© will correspondingly power on and off with your car.

In cases where the socket remains continuously powered, you might need to switch off Drive Navigator Plus© manually to avoid draining the battery.

It's advisable to observe if the Drive Navigator Plus© screen turns off automatically when the vehicle is locked (this might take a few minutes in some cars).

If it remains on, unplugging the device is recommended. Future software updates are expected to introduce an auto shut-off feature for the screen after a period of non-use.

Can i connect my phone to the Drive Navigator Plus© unit and play music through my car's speakers ?

Yes, Drive Navigator Plus© lets you connect your phone and play music via your car's speakers. It provides multiple connection options:

  • Bluetooth: Wirelessly pair your car with DrivePlay to stream audio.
  • AUX Input: Use the provided AUX cable for a direct connection.
  • FM Transmitter: If lacking Bluetooth or AUX, the FM transmitter streams audio through a car radio channel.
  • Built-in Speaker: For cars with limited options, use the device's speaker.

This versatility ensures a satisfying audio experience for any vehicle setup.

How do i install the backup camera ?

  1. Mount the Camera: Place the rear view camera on the rear license plate or another suitable location at the back of your vehicle, ensuring it has a clear view of the road behind.
  2. Connect to Power: The rear view camera usually needs to be connected to a power source. This often involves wiring it to the reverse light power lead so that the camera is powered on when the vehicle is put into reverse.
  3. Route the Cables: Carefully route the camera's video cable from the rear of the vehicle to the front, where the Drive Navigator Plus© device is mounted. Be sure to secure the cable and keep it away from any moving parts.
  4. Connect to the Drive Navigator Plus© Device: Plug the video cable into the AV IN port of the Drive Navigator Plus©device. This enables the video feed from the camera to be displayed on the screen.
  5. Configure the Drive Navigator Plus© System: Once everything is connected, configure your Drive Navigator Plus© system settings to recognize the rear view camera. This might involve selecting the correct input source for the camera feed.
  6. Test the System: Before using it on the road, thoroughly test the system to ensure that the camera provides a clear view and that the system switches to the camera view when the car is in reverse.

How does Drive Navigator Plus© handle software updates ?

Drive Navigator Plus© ensures its devices stay up-to-date with periodic software updates, enhancing functionality and compatibility.

Users are notified via email when a new update is available, complete with detailed instructions and the download file. This process allows for easy and convenient installation of updates, keeping the Drive Navigator Plus© current with the latest features and improvements.

Can i use voice control with Drive Navigator Plus© while driving ?

Yes, Drive Navigator Plus© allows for voice control capabilities while driving.

This feature enables you to use voice commands to control various functions such as making calls, sending messages, navigating, and playing music, all without needing to take your hands off the steering wheel.

Voice control can be accessed via the voice assistant on your connected smartphone, like Siri for Apple CarPlay or Google Assistant for Android Auto, offering a safer and more convenient driving experience.

Drive Navigator Plus© controllable via steering wheel buttons ?

Drive Navigator Plus© integration with steering wheel controls is limited.

While connected to your car's speakers, you can use your steering wheel's volume controls.

However, for other functions like pausing, playing, or skipping tracks, you'll need to rely on your phone, the Drive Navigator Plus© screen, or voice commands.

This setup ensures that while you have some steering wheel control, you also get the advanced features of Drive Navigator Plus© for a comprehensive driving experience.

How do i connect Drive Navigator Plus© to carplay ?

Wireless Setup (Optional)

  1. Start Your Vehicle: Ensure your vehicle is in park and running to activate the Drive Navigator Plus© device.
  2. Enable Bluetooth/Wi-Fi: Swipe into your control center and turn on Bluetooth and Wi-Fi.
  3. Pairing with Drive Navigator Plus©: Go to your iPhone's Bluetooth settings and select the Drive Navigator Plus© device from the list of available devices.
  4. Phone CarPlay Prompt: You might receive a prompt to allow CarPlay with Drive Navigator Plus©. Tap “Allow” to proceed.
  5. Display on Drive Navigator Plus©: The Drive Navigator Plus© screen should now display the CarPlay interface, providing access to compatible apps and features.

Wired Setup (Optional)

  1. Wired Connection: If you prefer a wired connection, the Drive Navigator Plus© supports wired CarPlay. Simply connect your iPhone to the Drive Navigator Plus© device using a USB cable.
  2. Finalizing Setup: Upon connecting, you might see a prompt on your iPhone to allow CarPlay with Drive Navigator Plus©. Tap “Allow” to finalize the connection.

How do i connect Drive Navigator Plus© to android auto ?

Wireless Setup (Optional)

  1. Start Your Vehicle: Ensure your vehicle is in park and running to activate the Drive Navigator Plus© device.
  2. Enable Bluetooth/Wi-Fi: Swipe down from the top of your phone screen to access the control center. Turn on Bluetooth and Wi-Fi.
  3. Pairing with Drive Navigator Plus©: Go to your Android phone's Bluetooth settings and select Drive Navigator Plus© from the list of available devices.
  4. Android Auto Prompt: You may receive a prompt to enable Android Auto with Drive Navigator Plus©. If so, select “Yes” or “Allow”.
  5. Display on Drive Navigator Plus©: The Drive Navigator Plus© screen should now show the Android Auto interface, allowing access to compatible apps.

Wired Setup (Optional)

  1. Wired Connection: The Drive Navigator Plus© also supports a wired connection for Android Auto. Connect your Android phone to the Drive Navigator Plus© device using a USB cable.
  2. Finalizing Setup: If prompted on your phone, agree to allow Android Auto with Drive Navigator Plus© for a successful connection.

Shipping

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Shipping address notice

It's important to know that our system automatically checks the validity of the shipping address provided at checkout. Should any discrepancies or errors be detected, your order might be temporarily held. In such cases, we will notify you via email. This process can result in a delay in the processing of your order. Therefore, we urge you to carefully review and confirm your address details during checkout to prevent any potential complications.

Additionally, please be aware that customers bear full responsibility for any claims related to the shipping carriers used for their orders.

How fast do you ship orders ?

Our packing schedule operates from Monday to Saturday, beginning at 9am and concluding at 12pm PST. After 12pm PST, we cease shipping activities because that is when our carrier collects the parcels. Orders placed over the weekend are shipped during these business hours as well. The actual shipping time for your order will vary depending on your specific location and the shipping method you select.

What should i do if my order appears to be lost in transit ?

In the event your tracking information indicates that your order hasn't progressed or shows it as delivered but you haven't received it, you should initiate a claim with the shipping courier. Please be aware that filing claims with the carrier falls under the customer's responsibility. It's important to note that we do not provide refunds for orders that are lost during transit.

How do I track my package?

You will receive a confirmation email with a tracking number and a direct link to track your package in real time. You can also track it via the following link on our page

Returns and exchanges